Privacy Policy for SwiftHatoo Plant Store

Effective Date: December 31, 2024

At SwiftHatoo Plant Store, your privacy is a priority. This privacy policy outlines how we collect, use, store, and protect your personal information when you engage with us in-store, on our website (www.swifthatoo.com), or through any other communication channels. By using our services, you consent to the terms described in this policy.

1. Information We Collect

Personal Information

We may collect personal details you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details

Automatically Collected Information

When you visit www.swifthatoo.com, we automatically collect certain information about your device and browsing habits, including:

  • IP address
  • Browser type and version
  • Pages viewed
  • Time spent on our site
  • Referring website or search engine

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. Cookies help us remember your preferences, analyze website performance, and deliver personalized recommendations. You can manage cookie settings through your browser.

2. How We Use Your Information

Your information is used to provide, maintain, and improve our services. Specifically, we may use your data for the following purposes:

  • Order Processing: To fulfill and ship your orders, process payments, and provide customer support.
  • Communication: To respond to your inquiries, send updates, and notify you about promotions or changes to our policies.
  • Personalization: To tailor our website and services based on your preferences.
  • Analytics: To understand customer behavior, optimize our offerings, and improve website functionality.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: To facilitate order processing, shipping, payment processing, or email marketing.
  • Legal Requirements: If required to comply with legal obligations or protect our rights.
  • Business Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure Socket Layer (SSL) encryption for online transactions.
  • Regular security audits and updates to our systems.
  • Restricted access to personal information on a need-to-know basis.

While we strive to safeguard your information, no method of transmission or storage is entirely secure. We encourage you to take precautions, such as using strong passwords and logging out of your account when using shared devices.

5. Your Privacy Rights

Access and Update

You have the right to access, update, or correct the personal information we hold about you.

Opt-Out

You can opt out of marketing emails by clicking the “unsubscribe” link in any email or contacting us at info@swifthatoo.com.

Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to learn more.

6. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete the information.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

8. Updates to the Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your information, please contact us:

Thank you for trusting SwiftHatoo Plant Store to help you create greener, happier spaces! 🌿